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Key Services & Responsibilities

  • Bookkeeping & Reconciliation
    Maintain accurate records of all financial transactions, categorized and up to date.

  • Tax Prep & Filing
    Organize documents, maximize deductions, and ensure compliance.

  • Financial Strategy & Planning
    Set financial goals, create budgets, plan for growth.

  • Cash Flow Management
    Monitor inflows and outflows, and help avoid cash crunches.

  • Payroll Oversight
    Ensure team is paid accurately and on time.

  • Reporting & Dashboards
    Deliver easy-to-understand visuals and reports for decision-making.

Roadmap

PhaseDeliverablesTimeline
Phase 1Financial assessment & catch-up booksWeek 1–2
Phase 2Tax docs + structure reviewWeek 3
Phase 3Dashboard + forecastWeek 4
MonthlyOngoing books, payroll, updatesOngoing

Key Services & Responsibilities

  • Process Optimization
    Streamline every workflow from client intake to service delivery.

  • Internal Docs & SOPs
    Document what matters, from policies to daily checklists.

  • Performance Metrics
    Set and track KPIs that drive results.

  • Automation Setup
    Reduce manual labor with smart tools.

  • Risk Management & Compliance
    Reduce liability, prevent burnout, stay prepared.

Roadmap

PhaseDeliverablesTimeline
Phase 1Audit & systems mapWeek 1
Phase 2Build SOPs + automation planWeek 2–3
Phase 3Metrics + dashboardsWeek 4
MonthlyCheck-ins, updates, and improvementsOngoing

Key Services & Responsibilities

  • Brand Strategy & Positioning
    Define what makes the business stand out.

  • Visuals & Messaging
    Update logos, taglines, and messaging for clarity.

  • Content Calendar
    Plan and execute consistent social posts and updates.

  • Campaigns & Promotions
    Strategy + design for targeted campaigns.

  • AI Marketing Integration
    Use automation to engage, retarget, and follow up.

Roadmap

PhaseDeliverablesTimeline
Phase 1Brand audit + style guideWeek 1
Phase 2Content plan + sample campaignsWeek 2–3
Phase 3Social automation + analyticsWeek 4
MonthlyMonitoring, adjustments, reportsOngoing

Key Services & Responsibilities

  • Tool Audit & Optimization
    Remove redundancies and add efficiency.

  • System Integration
    Make platforms talk to each other.

  • Infrastructure & Devices
    Secure backups, remote access, networking.

  • Cybersecurity & IT Governance
    Prevent hacks, data loss, and breaches.

  • Digital Transformation Planning
    Map out long-term modernization and AI-readiness.

Roadmap

PhaseDeliverablesTimeline
Phase 1Tech audit + integration planWeek 1
Phase 2Setup tools, migrate dataWeek 2–3
Phase 3Automate + secure backupsWeek 4
MonthlyUpdates, monitoring, trainingOngoing

Key Services & Responsibilities

  • Client Journey Mapping
    Identify pain points and optimize client interactions.

  • Onboarding & Offboarding Design
    Make every entry and exit feel premium.

  • Voice of the Customer
    Surveys, testimonials, and insights to fuel improvements.

  • Product/Service Innovation
    Discover what’s next—and how to make it real.

Roadmap

PhaseDeliverablesTimeline
Phase 1CX audit + surveyWeek 1
Phase 2Experience blueprintWeek 2–3
Phase 3CX automation + referral systemWeek 4
MonthlyMonitor, adjust, innovateOngoing

Key Services & Responsibilities

  • Recruitment & Hiring Support
    Job descriptions, postings, interviews, onboarding.

  • Policy Drafting & Handbook Creation
    Code of conduct, time off, conflict resolution, etc.

  • Training & Development
    Support growth and performance improvement.

  • Employee Relations & Conflict Resolution
    Facilitate communication, prevent toxic culture.

  • Workplace Safety & Compliance
    Ensure protocols, insurance, and peace of mind.

Roadmap

PhaseDeliverablesTimeline
Phase 1Hiring needs + policy reviewWeek 1
Phase 2Policy docs + onboarding planWeek 2–3
Phase 3Training materials + reviewWeek 4
MonthlyCheck-ins + team supportOngoing

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