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Prepared by QiAlly LLC • Date: August 9, 2025

This note documents what was delivered today, why it matters, and a conservative value/ROI estimate. Numbers are directional and based on standard local‑service benchmarks; we’ll validate with tracking over the next 4–8 weeks.

2) Business value & potential ROI

#DeliverableHow it adds valueAssumptions (conservative)Potential annual value
1Website live + contact formCredibility + captures inbound leads3–8 extra jobs/yr from web, 5k/job gross margin40k
2Client portal (Quartz)Fewer back‑and‑forths; faster onboarding; retentionSave 2–6 hrs/mo owner/admin @ $125/hr10k
3Google Business ProfileLocal search visibility → calls → booked jobs+2–6 jobs/yr from Maps60k
4CRM pipeline + automationsHigher close‑rate; no lead leakage+5–10% conversion lift on same leads50k
5Cloudflare hosting + SSLFaster site (better conv.), lower hosting/admin costReplace legacy hosting/tools1k
6Forms + autorespondersFaster response; trust; books meetings 24/7+1–3 jobs/yr from saved leads8k
7FB invites (741)Immediate reach; first reviews; referrals1–4 incremental jobs/yr8k
8YouTube + 3 shorts planEvergreen local SEO + social proof3–10k local views/yr25k
92‑week content calendarConsistency → brand recall → leads+1–4 jobs/yr30k
10Books clean‑up & tax kickoffAvoid fees; better cash decisions; tax savingsAvoided fees + optimization30k

Conservative total potential annual impact: 262k.

ROI math: ROI = (Value − Cost) / Cost.
Example: if annual QiAlly cost were $24k, then ROI range ≈ (+205% to +992%). Replace with your actual cost for a precise figure.

4) Tracking plan (so we can prove the value)

Core KPIs (weekly check‑in):

  • Site sessions & conversion rate (form submits)
  • GBP: views, calls, direction requests, website clicks
  • CRM: leads → estimates → wins (stage conversion %)
  • Average response time (minutes)
  • Jobs won from social/YouTube
  • AR days & on‑time pay % (once books are current)

Attribution

  • UTM on all site buttons + GBP link
  • “How did you hear about us?” mandatory on forms
  • Separate pipeline tags: Web / GBP / FB / YT / Referral

6) Notes on assumptions

  • Average job gross margin assumed 5k (adjust to your real numbers).
  • Lead uplift from GBP/website is typical for local contractors with fresh presence and reviews beginning to roll in.
  • Admin time valued at $125/hr; change if needed.
  • Ranges shown are potential, not guaranteed; we will confirm with data.

8) Task management in the client portal (how we’ll run work)

Goal: Give Rays a simple, client‑visible task hub that (1) captures requests, (2) shows status, and (3) keeps files/forms in one place.

Recommended stack (fastest path):

  • Zoho Projects for tasks/milestones (client portal, approvals, files).
  • Zoho Bigin stays for sales pipeline; won deals auto‑create Projects.

Flows:

  1. Client request forms (Change Order, General Request) → Bigin (Deal/Activity) → Zoho Projects task via automation.
  2. Project board views embedded inside the portal: My Tasks, This Week, Waiting on Client, Waiting on Rays.
  3. Notifications: autoresponder on form submit + Zoho task @mentions.

Embeds/links to add in portal navigation:

  • Tasks (Zoho Projects portal URL/iFrame)
  • Submit a Request (Zoho Form → Bigin)
  • Documents (folder links in the Quartz Knowledge Base)
  • Invoices/Payments (Zoho Books link)

Permissions: Clients see only their project/tasks; staff see all. SSO via Zoho if available; otherwise invite users to the Zoho Projects client portal.